You can contact our professional support team for further assistance regarding the USB device not recognized problem. More importantly, you can enjoy free technical support. With Paid version, you can get higher download speed and full features. Driver Easy has Free version and Paid version. To get new drivers, you just need to spend a few seconds. Driver Easy can scan your computer to detect all problem drivers, then give you new drivers instantly. If you have difficulty updating driver manually or want to save more time, you can use Driver Easy to help you. If the problem persists, go to your PC manufacturer’s website to download the latest USB driver according to the PC model and the operating system that you are using. Repeat the steps above to update driver software for every Generic USB Hub until the problem is resolved. If it is done successfully, a window will pop up like this.ĥ. Then Windows will update the driver software for the device. Check the box next to “Show compatible hardware” and select Generic USB Hub. Select Let me pick from a list of device drivers on my computer.Ĥ.

Select Browse my computer for driver software.ģ. Solution 2: Update the Generic USB Hub Driversġ. In Device Manager, under category “Universal Serial Bus controllers”, right-click on Generic USB Hub device and select Update Driver Software…Ģ. After finishing the uninstallation, restart your PC then Windows will reinstall the device automatically. Right-click on Unknown USB Device (Port Reset Failed) under this category and then click Uninstall to remove the device.ģ. Open Device Manager and expand category Universal Serial Bus Controllers.Ģ. If there is no problem with the USB cable, USB port and the device, read on and try the following solutions.ġ. This will figure out if the external device has problem. This will figure out if problem is caused by a broken port.ģ. This may work like a charm on solving the problem.Ģ. Connect the device to your PC using another USB cable. So first, follow below simple instructions to do the troubleshooting.ġ. The error can be caused by hardware issues. Try the solutions and one must work for you. Here you will learn the top solutions to fix the problem. The error could be caused by different issues. If you get Unknown USB Device (Port Reset Failed) error in Device Manager, your USB device most probably won’t be recognized by your PC.

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